A Roadmap For Building A Business Chatbot

The widespread adoption of chatbots was imminent with the stellar rise and consolidation of instant messaging. However, the accelerated pace at which chatbots have evolved from accepting scripted responses to holding natural-sounding conversations has been unprecedented. According to Google Trends, the interest in AI Chatbots has increased ten-fold over the last five years!

With chatbots getting smarter, value-driven, and user-friendly, it has fueled customer-led demand for chatbot-driven interaction at every touchpoint. As a result, businesses are scrambling to keep up with this requirement and investing aggressively in chatbot development; so much so that the market for chatbots is expected to reach a valuation of USD 10.2.29 in 2026 with an impressive CAGR of 34.75%.

On that note, it makes absolute sense to hop aboard this chatbot train. In fact, it is believed that about 80% of CEOs plan on revamping customer engagement with conversational chatbots. So, if you are looking for a way to get started, here is a step-by-step guide for chatbot creation!

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